Privacy Policy

We recommend that you read this page carefully. Watermetrics (a trading division of Arthur D Riley & Co Ltd) reserves the right to modify these Terms and Conditions at any time by posting the modified Terms and Conditions on our website. Please ensure that you check periodically for changes. Use of any Services, including the downloading of any Mobile App, after we post any changes or modifications to these Terms and Conditions, signifies acceptance of those changes or modifications.

These Terms and Conditions set out important information regarding the use of our consent management and sensor monitoring services and the related products and services offered by Watermetrics, including applications for mobile devices (Mobile Apps). These are collectively referred to as the Services.

General

The terms 'we', 'us', and 'our' refer to Watermetrics. The terms 'you' and 'yours' refer to the individual or company registering for or using the Services offered or referred to by us on this website, whether acquired directly through this site or through an app store.

Installation of a Mobile App to your mobile device will be required to access other Services. Mobile Apps can be downloaded from the relevant platform app store, and from the links provided on our website,

These Terms of Service apply to your use of all Services, including Mobile Apps, and any other services we may offer from time to time unless we specify otherwise. If you use or any of the Services, or download or install any Mobile App, you agree to be bound by these Terms of Service. If any of the terms are not acceptable to you, then do not use any of the Services.

Any additional terms and conditions relating to a Service will be made available to you at the point of access for that Service.

Compliance and ownership

You are responsible for your own continuous compliance with these Terms and Conditions.

Watermetrics owns or otherwise holds rights to, and shall retain all rights and interest in, the intellectual property rights in the Services and our proprietary information, which includes without limitation, all software, source code, specifications, designs, processes, techniques, improvements, inventions, logos, text and images.

You may not reverse engineer, reverse compile, or disassemble any Mobile App, the whole or any portion of any Service, or create derivative works based on any Mobile App or other Service.

You agree not to upload, email or transmit any material that contains viruses or other files or programmes that might or are designed to interrupt, destroy, modify or limit the functionality of Watermetrics, or any services associated with Watermetrics.

Provision of Services

Provided that you fully comply with these Terms and Conditions, Watermetrics grants you a non-exclusive, non-transferable, revocable, limited right to access and use the Services that you register for, for your own personal or your internal commercial use only, and in the case of a Mobile App, on one device.

We may change any aspect of a Mobile App or another Service at any time, and/or impose restrictions or limitations to access without incurring any obligation or liability to you. We will endeavour to provide notice of any changes, restrictions or limitations to your access (although this may not be prior to such changes).

You may be required to download new releases or updates of Mobile Apps to continue to use the Services. These may have different terms and conditions and charges may apply to enable your continued use.

We may automatically provide updates to Mobile Apps in order to keep them up to date and running smoothly.

By using the Services, you may access functionality owned by third parties or use links to third party websites. We make no representations or warranties either on behalf of those third parties or otherwise. We have no control over those third parties and are not responsible or liable for any content on their sites or any matters arising from your interaction or contact with those third parties or third party sites. We recommend that you ensure you are familiar with third party terms and conditions and privacy policies and the appropriateness of any content.

Use of Watermetrics

You are responsible for providing the correct information about you when you register for Services, including, without limitation, your name, mobile telephone number, business details (if applicable) and email address. At any stage you have the right to access and amend your personal details. You are responsible for the maintenance of this data and updating your personal information with any changes periodically. You are responsible for keeping your password and login information for our website secure so that only you can access your account's personal pages on our website.

If you do not want to receive any communications from us you may opt out by contacting us via this email address: info@Watermetrics.co.nz

You activate the Services by using the Watermetrics Website or Mobile App on your mobile device when you access the application. This will involve data being sent from your device, for which your internet service provider or network will charge you at their applicable rates. You are responsible for all fees associated with the use of your mobile device (e.g., data charges) and we are not liable for any such charges.

Watermetrics may use the information it collects from your for the following purposes:

To assist in providing you with a quality service and payment processing and/or to respond to, and process, your appeal request. Any information we collect will not be used in ways that you have not consented to.

If you send us an email, we will store your email address and the contents of the email.

This information will only be used for the purpose for which you have provided it.

Electronic mail submitted to Watermetrics is handled and saved according to the provisions of the New Zealand Privacy Act 1993. Watermetrics does monitor this website in order to identify user trends and to improve the site if necessary.

Any of this information, such as the type of site browser your computer has, will be used only in aggregate form and your individual details will not be identified.

How does Watermetrics process and protect your personal information and who has access to that information?

As required by the Privacy Act 1993, Watermetrics follows strict procedures when storing and using the information you have provided. We do not sell, trade or rent your personal information to others.

Watermetrics may provide aggregate statistics about our customers and website trends, however, these statistics will not have any personal information which would identify you.

Arthur D Riley & Co Limited hosts the Watermetrics website. All data is stored behind their firewalls. Only specific employees are able to access your personal data. This policy means that we may require proof of identity before we disclose any information to you.

Reminders

In connection with the Services, you may receive reminders and alerts via a Mobile App, and you acknowledge and consent to the receipt of such messages. Standard data charges assessed by your carrier may apply.

Watermetrics shall have no responsibility or liability for any costs, loss or liability incurred by you not receiving a reminder message on time howsoever caused, or by the insufficient operation of your mobile network, mobile phone company and/or internet service provider.

Security

We want you to have a safe and secure experience.

You can help to protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.

Indemnification

You agree to indemnify, defend and hold Watermetrics, its subsidiaries and affiliates and each of their respective associated persons harmless from any claim, demand, action, cost and expense, including reasonable attorneys and accountants fees, due to or arising out of the following events:

  1. your giving us any information which is inaccurate;
  2. your breach of any warranty, representation or other obligation in these Terms of Service;
  3. your negligence or wilful misconduct;
  4. your violation of any law, regulation or right of any third party;
  5. any dispute or action between you and any third party, including parties selling or advertising goods or services on our website; and
  6. your use of our website or the products or Services of Watermetrics or any third party.

Termination

Watermetrics reserves the right to terminate or refuse to provide you with the Services for any reason, including, without limitation, your failure to pay for the Service, or if we decide that we no longer wish to provide that Service generally.

Without limiting other rights or remedies set forth in these Terms and conditions or as otherwise available by law or in equity, we may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your access to this website and the Services, in whole or in part:

  1. if you breach these Terms of Service;
  2. if we are or any of them are unable to verify or authenticate any information you provide to us, should we elect to engage in such verification; or
  3. if we believe, in our sole discretion, that your actions may cause legal liability for you, other users, us or third parties.

Without limiting any other remedies, we may suspend or terminate your account, your access to our website and your use of any Services if we consider that you have engaged in fraudulent activity in connection with our website or any Services or have otherwise breached these Terms and Conditions.

Should we choose to terminate the provision of any Service, we will notify you, using the most recent contact details that you have provided us with. If you are no longer receiving any Services from us, we will refund to you the balance in your account less an Admin Fee, by transfer to your nominated account.

Funds held in an account that has been inactive or refunds that remain unclaimed, in both cases for a period of 2 years, whether because you fail to respond to requests from us for information or otherwise, will be deemed to have been forfeited and will become the property of Watermetrics and donated to a not-for-profit charity of our choice.

Updates to this policy

From time to time this policy may be updated. For the latest Terms & Conditions please refer to this page.